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Waste Services

Garden Waste: Become a New Customer

Entries marked with * are mandatory.

Service Type

What type of service do you require? *

Data Protection

We will use the information provided by you for providing waste collection services. The basis under which the Council uses personal data for this purpose is that it is necessary for the performance of a contract between you and the Council.

The Data Controller is Gedling Borough Council, Civic Centre, Arnot Hill Park, Arnold, Nottingham, NG5 6LU. You can contact the data protection officer at the above address or by email to

The information provided by you may also be used for the purpose of any other function carried out by the Council. Information about these functions and further information including how long we retain your data, who we share with and your rights can be found in our privacy notice.

Service Address

IMPORTANT: This is the address where the bin(s) will be located.

Enter the postcode and click search to find your address. If your address is not found please complete the 'Bin Address' and 'Bin Postcode' boxes.

Postcode *

Correspondence Details

Surname *
Is the correspondence address the same as above? *
Phone Number *
Other Phone Number
Email Address *

Bins Required

How many Garden Waste bins are already outside the property? *
How many garden waste bins in total (including any existing garden waste bins) do you require to be at the property? *
Is there anything else you would like to tell us about your bins?

Assisted Pullout Details

The pull out service is intended for persons who are frail, elderly or disabled where there is no able-bodied person in the household who can take the bins and glass box to the kerbside. This can be a temporary arrangement, although we ask that you please update us when you no longer require the pull out service.

Do you require the assisted pull out service? *

Direct Debit Details

Payment will be taken by card this time. Would you like to pay by Direct Debit in the future?

The 6 Digit Sort Code *
The Account Number *
Account Name *
On which date of the month would you like payment to be taken? *

Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit, Gedling Borough Council will notify you ten working days in advance of your account being debited or as otherwise agreed.

If you request Gedling Borough Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit, by Gedling Borough Council or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when Gedling Borough Council asks you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

You can download a copy of this guarantee here.


Please pay Gedling Borough Council Direct Debits from the account detailed on this instruction subject to the safeguards assured by The Direct Debit Guarantee.

I understand that this instruction will remain with Gedling Borough Council and, if so, details will be passed electronically to my bank/building society.


Please check the details below are correct before continuing:

Bin location:
Instruction: Payment:

Very Important: You are about to be sent to our Online Payment provider Capita. Once payment is made you must wait until you are redirected back to us, otherwise we will not be notified of your payment.