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Waste Services

Missed Bin

Entries marked with * are mandatory.

Please Note: Your Garden Waste bin will not be emptied until you put the proof of payment sticker on the bin. If you have paid and not received a sticker or if you have forgotten to put the sticker on the bin, please contact us on 0115 901 3621.

Service Type

What type of service do you require? *

Data Protection

We will use the information provided by you for providing waste collection services. The basis under which the Council uses personal data for this purpose is that it is necessary for the performance of a contract between you and the Council.

The Data Controller is Gedling Borough Council, Civic Centre, Arnot Hill Park, Arnold, Nottingham, NG5 6LU. You can contact the data protection officer at the above address or by email to

The information provided by you may also be used for the purpose of any other function carried out by the Council. Information about these functions and further information including how long we retain your data, who we share with and your rights can be found in our privacy notice.

Service Address

IMPORTANT: This is the address where the bin(s) are located.

Enter the postcode and click search to find your address. If your address is not found please complete the 'Bin Address' and 'Bin Postcode' boxes.

Postcode *

Correspondence Details

Surname *
Is the correspondence address the same as above? *
Phone Number *
Other Phone Number
Email Address *

Missed Bin Details

Have all the bins on the road been missed? *
Which bin has been missed? *
If you chose "Garden Waste", did you put the sticker on your bin that proves you have paid? (If you have not recieved a sticker please contact us on 0115 901 3621)
When was your collection date? (dd/mm/yyyy) *
Did you put the bin out on time? *
Where did you put your bin for collection? *
Do you have an Assisted Pull-Out from your property? *
Is the bin lid open because it is very full? *
Is the bin heavy or difficult to move? *
Is the bin contaminated? *