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Waste Services

Missed Bin

Entries marked with * are mandatory.

Service Type

What type of service do you require? *

Data Protection

We will use the information provided by you for providing waste collection services. The basis under which the Council uses personal data for this purpose is that it is necessary for the performance of a contract between you and the Council.

The Data Controller is Gedling Borough Council, Civic Centre, Arnot Hill Park, Arnold, Nottingham, NG5 6LU. You can contact the data protection officer at the above address or by email to

The information provided by you may also be used for the purpose of any other function carried out by the Council. Information about these functions and further information including how long we retain your data, who we share with and your rights can be found in our privacy notice.

Service Address

IMPORTANT: Unforseen circumstances can mean that your bin is not emptied at the usual time. Please do not report a missed bin until after 3pm.

Enter the postcode and click search to find your address. If your address is not found please complete the 'Bin Address' and 'Bin Postcode' boxes.

Postcode *

Correspondence Details

Surname *
Is the correspondence address the same as above? *
Phone Number *
Other Phone Number
Email Address *

Missed Bin Details

Have all the bins on the road been missed? *
Which bin has been missed? *
When was your collection date? (dd/mm/yyyy) *
Did you put the bin out on time? *
Where did you put your bin for collection? *
Do you have an Assisted Pull-Out from your property? *
Is the bin lid open because it is very full? *
Is the bin heavy or difficult to move? *
Is the bin contaminated? *